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Address

4711, 10th floor, Yonge Street, Toronto, ON

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Frequently Asked Questions

Tenant Report offers comprehensive background checks that include credit history, criminal record checks, eviction history, and employment verification to ensure you find the most reliable tenants.

Most screening reports are delivered within 24-48 hours. However, some comprehensive reports may take up to 72 hours depending on the depth of verification required and response times from third-party sources.

Absolutely. We use bank-level encryption and follow strict data protection protocols. All tenant information is stored securely and is only accessible to authorized personnel. We comply with all relevant privacy laws and regulations.

Yes, you can cancel your subscription at any time through your account dashboard. There are no cancellation fees, and you will continue to have access to your account until the end of your current billing period.

Tenant Report combines advanced AI technology with human expertise to provide more accurate and comprehensive reports. We offer faster turnaround times, competitive pricing, and exceptional customer support with 24/7 availability.

Adding a property is easy! Simply log into your dashboard, navigate to the Properties section, and click "Add Property". Fill in the required information including address, property type, and rental details. You can manage all your properties from one central location.

We accept all major credit cards (Visa, MasterCard, American Express, Discover), debit cards, and ACH bank transfers for enterprise accounts. All payments are processed securely through our payment partner.

The number of screening reports depends on your subscription plan. Our basic plan includes 5 reports per month, while our professional and enterprise plans offer 20 and unlimited reports respectively. You can also purchase additional reports as needed.

To run a comprehensive screening report, you'll need the applicant's full legal name, date of birth, Social Security Number (with their consent), current address, and contact information. We'll guide you through the process step by step.

Credit scores range from 300 to 850. Generally, scores above 700 are considered good, 650-699 are fair, and below 650 may indicate higher risk. However, we recommend looking at the complete picture including rental history, income, and references.